Flash Freeze Privacy Policies

At Flash Freeze, we understand that your privacy is very important.

Flash Freeze (“we”, “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit flash-freeze.net, including any other media form, media channel, or mobile website related or connected thereto (collectively, the “Site”).

Please read our privacy policy carefully and understand that by visiting/using Flash Freeze you are accepting the practices described in this Privacy Policy. If you do not agree with the terms of this privacy policy, please do not access the Site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. Any changes of modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

It is recommended that you periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

This Privacy Policy, together with the Terms and Conditions posted on our Site, set forth the general rules and policies governing your use of our Site. Depending on your activities when visiting our Site, you may be required to agree to additional terms and conditions.


Personal Data: Any information that can identify you or is relating to an identified or identifiable natural person

Personal Information (aka Personal Data): Mainly for users from California. Any information that can identify, relates to, describes, associated with, or could directly or indirectly linked/connected to you as a user. This also includes but is not limited to, the following:

Real name, alias, postal address, online identifier, I.P. address, email address, account name, or any other similar information. This also includes records of personal property, products/services purchased, obtained, or considered or any similar information. Internet or network activities such as browsing/searching history or any information that indicates the user’s web activities. Personal information does not include information that is made publicly that can be obtained through government records or anything similar.

Collection of Your Information

We may collect information about you in a variety of ways. This includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your location, your job position and so on, that you voluntarily give to us when you choose to contact us through our Contact Us form or email us directly. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the Site.

Derivative Data

The information our servers automatically collect when you access the Site, such as your IP address, browser types, operating system, access times, and the pages you have viewed directly before and after accessing the Site. If you are using our mobile page, this information may also include your device name and type, operating system, phone number, country, your likes and replies to a post and other interactions with the page and other users via server log files, as well as any other information you choose to provide.

Financial Data

Financial information, such as data related to your payment method that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Paypal, and other third-party companies and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Email Communications

Through email, Flash Freeze may ask you for your name, location, address, product of interest and so on to complete your order and purchase.

Data From Social Networks

User information from social networking sites, such as Facebook, Google+, Instagram, Pinterest, Twitter, WhatsApp, Skype, including your name, social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.

Third-Party Data

Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.

Data From Surveys

Personal and other information you may provide when responding to surveys.

What Flash Freeze Does with Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Assist in finding the most suitable product for you
  • Communicate with you
  • Fulfill your inquiry
  • Administer promotions and campaigns
  • Assist law enforcement and respond to subpoena
  • Compile anonymous statistical data and analysis for use internally or with third parties
  • Email you regarding your account or order
  • Fulfill and manage purchases, orders, payments, and other transactions related to the Site
  • Increase the efficiency and operation of the Site
  • Monitor and analyze usage and trends to improve your experience with the Site
  • Offer new products, services, and/or recommendations to you
  • Perform other business activities as needed
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
  • Process payments and refunds
  • Request feedback and contact you about your use of the Site
  • Resolve disputes and troubleshoot problems
  • Respond to product and customer service requests
  • Send you a newsletter
  • Other


Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers

We may share our information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Third-Party Advertisers

We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.

Business Partners

We may share your information with our business partners to offer you certain products, services or promotions.

Social Media Contacts

If you connect to the Site through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity.

Other Third Parties

We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

Sale or Bankruptcy

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

Tracking Technologies

Cookies and Web Beacons

What are cookies?

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Flash Freeze uses cookies to help Flash Freeze identify and track visitors, their usage of https://flash-freeze.net , and their website access preferences.

The cookies, web beacons, tracking pixels, and other tracking technologies on the Site helps customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

Flash Freeze visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Flash Freeze’s websites, with the drawback that certain features of Flash Freeze’s websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Flash Freeze’s use of cookies.

Cookies that are being used in the Site

  • Google Analytics: This is for us to understand user experience and thus improve the overall website
  • YouTube: We have included many YouTube videos to help you understand our flash freezers better
  • Cloudflare: This is to help the overall visit run more smoothly and efficiently.

You can easily clear out existing cookies from your browser by clearing your browser’s data. Please make sure when you are clearing it out, that you have selected to delete cookies too. Keep in mind, some cookies are essential for the Site to function/display properly. By blocking out cookies, we cannot guarantee the user experience.

Website Analytics

We may also partner with selected third-party vendors, such as Google Analytics and others, to allow tracking technologies and remarketing services on the Site through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site, determine the popularity of certain content and better understand online activity. By accessing the Site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also opt-out certain cookies, plug-ins, or settings.

Links to External/Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. We strongly advise you to review the Privacy Policy and the Terms and Conditions of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.

Security of Your Information

The security of your Personal Information is very important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Data Protection Rights

As our Site users, you are entitled to the following:

The right to access – You have the right to request Flash Freeze for copies of your data. We may charge you a small fee.

The right to rectification – You have the right to correct or complete any information that you consider inaccurate or incomplete.

The right to erasure – You have the right to request to erasure your data under certain conditions.

The right to restrict processing – You have the right to request for restriction of process your personal data under certain conditions.

The right to object to processing – You have the right to object to the processing of your personal data under certain conditions.

The right to data portability -You have the right to request for a transfer of data that we have collected to another organization, or directly to you, understand certain conditions.

If you would like to make any of the requests listed above, please email us directly at support.en@flash-freeze.net . We will respond to you as soon as possible.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

California Do Not Track Disclosures

“Do Not Track” or DNT is a web browser setting that requests that a web application disable its tracking of an individual user. If you choose to turn on the DNT for the browser you are using, the browser would send a signal to the network, analytics company, plugin providers and other web services companies to stop collecting/tracking your activities.

Most web browsers and some mobile operating systems include a DNT feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in an update.

User’s Choice

As a user, you can choose not to provide information, even though it might be needed in order to purchase the products or utilize our 1 on 1 flash freezer consultation.

California Privacy Rights

California Civil Code Section 1798.83 (aka “Shine The Light” law) permits our users who are California residents to request and obtain from us once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purpose and the names and addresses of all third parties with which we shared personal information within the last 12 months.

As a resident of California, you have the right to:

Opt-out of the sale of your Personal Information to certain affiliates and other Third-parties for marketing purposes. If you would like to opt-out from such activities, please contact us directly by emailing: support.en@flash-freeze.net

Request to know the private information that we have collected. If you are interested, please email us directly at support.en@flash-freeze.net.

If you are under the age of 18, reside in California and are currently using the Site, you have the right to request removal of unwanted data that you publicly post on the Site. To request removal of such data, please contact us directly by emailing: support.en@flash-freeze.net. Please include the email address associated with your account and a statement that you reside in California. Please be aware that even after we remove (no longer publicly displayed on the Site), the data may not be completely removed from our systems.

Privacy Policy Changes

Although most changes are likely to be minor, Flash Freeze may change its Privacy Policy from time to time, and in Flash Freeze’s sole discretion. Flash Freeze encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Contact Us

If you have any questions about the Terms and Conditions, please check out our Terms and Conditions page.
Or you can contact us directly by emailing us, support.en@flash-freeze.net.

Last Updated: December 18, 2019