Flash Freeze Privacy Policies
At Flash Freeze, we understand that your privacy is very important.
Personal Data: Any information that can identify you or is relating to an identified or identifiable natural person
Personal Information (aka Personal Data): Mainly for users from California. Any information that can identify, relates to, describes, associated with, or could directly or indirectly linked/connected to you as a user. This also includes but is not limited to, the following:
Real name, alias, postal address, online identifier, I.P. address, email address, account name, or any other similar information. This also includes records of personal property, products/services purchased, obtained, or considered or any similar information. Internet or network activities such as browsing/searching history or any information that indicates the user’s web activities. Personal information does not include information that is made publicly that can be obtained through government records or anything similar.
Collection of Your Information
We may collect information about you in a variety of ways. This includes:
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your location, your job position and so on, that you voluntarily give to us when you choose to contact us through our Contact Us form or email us directly. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the Site.
The information our servers automatically collect when you access the Site, such as your IP address, browser types, operating system, access times, and the pages you have viewed directly before and after accessing the Site. If you are using our mobile page, this information may also include your device name and type, operating system, phone number, country, your likes and replies to a post and other interactions with the page and other users via server log files, as well as any other information you choose to provide.
Through email, Flash Freeze may ask you for your name, location, address, product of interest and so on to complete your order and purchase.
Data From Social Networks
User information from social networking sites, such as Facebook, Google+, Instagram, Pinterest, Twitter, WhatsApp, Skype, including your name, social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.
Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.
Data From Surveys
Personal and other information you may provide when responding to surveys.
What Flash Freeze Does with Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Assist in finding the most suitable product for you
- Communicate with you
- Fulfill your inquiry
- Administer promotions and campaigns
- Assist law enforcement and respond to subpoena
- Compile anonymous statistical data and analysis for use internally or with third parties
- Email you regarding your account or order
- Fulfill and manage purchases, orders, payments, and other transactions related to the Site
- Increase the efficiency and operation of the Site
- Monitor and analyze usage and trends to improve your experience with the Site
- Offer new products, services, and/or recommendations to you
- Perform other business activities as needed
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
- Process payments and refunds
- Request feedback and contact you about your use of the Site
- Resolve disputes and troubleshoot problems
- Respond to product and customer service requests
- Send you a newsletter
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers
We may share our information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.
We may share your information with our business partners to offer you certain products, services or promotions.
Social Media Contacts
If you connect to the Site through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity.
Other Third Parties
We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
Sale or Bankruptcy
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.
Cookies and Web Beacons
What are cookies?
The cookies, web beacons, tracking pixels, and other tracking technologies on the Site helps customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.
Cookies that are being used in the Site
- Google Analytics: This is for us to understand user experience and thus improve the overall website
- YouTube: We have included many YouTube videos to help you understand our flash freezers better
- Cloudflare: This is to help the overall visit run more smoothly and efficiently.
You can easily clear out existing cookies from your browser by clearing your browser’s data. Please make sure when you are clearing it out, that you have selected to delete cookies too. Keep in mind, some cookies are essential for the Site to function/display properly. By blocking out cookies, we cannot guarantee the user experience.
You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also opt-out certain cookies, plug-ins, or settings.
Links to External/Third-Party Websites
Security of Your Information
The security of your Personal Information is very important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Data Protection Rights
As our Site users, you are entitled to the following:
The right to access – You have the right to request Flash Freeze for copies of your data. We may charge you a small fee.
The right to rectification – You have the right to correct or complete any information that you consider inaccurate or incomplete.
The right to erasure – You have the right to request to erasure your data under certain conditions.
The right to restrict processing – You have the right to request for restriction of process your personal data under certain conditions.
The right to object to processing – You have the right to object to the processing of your personal data under certain conditions.
The right to data portability -You have the right to request for a transfer of data that we have collected to another organization, or directly to you, understand certain conditions.
If you would like to make any of the requests listed above, please email us directly at [email protected] . We will respond to you as soon as possible.
Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
California Do Not Track Disclosures
“Do Not Track” or DNT is a web browser setting that requests that a web application disable its tracking of an individual user. If you choose to turn on the DNT for the browser you are using, the browser would send a signal to the network, analytics company, plugin providers and other web services companies to stop collecting/tracking your activities.
Most web browsers and some mobile operating systems include a DNT feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in an update.
As a user, you can choose not to provide information, even though it might be needed in order to purchase the products or utilize our 1 on 1 flash freezer consultation.
California Privacy Rights
California Civil Code Section 1798.83 (aka “Shine The Light” law) permits our users who are California residents to request and obtain from us once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purpose and the names and addresses of all third parties with which we shared personal information within the last 12 months.
As a resident of California, you have the right to:
Opt-out of the sale of your Personal Information to certain affiliates and other Third-parties for marketing purposes. If you would like to opt-out from such activities, please contact us directly by emailing: [email protected]
Request to know the private information that we have collected. If you are interested, please email us directly at [email protected].
If you are under the age of 18, reside in California and are currently using the Site, you have the right to request removal of unwanted data that you publicly post on the Site. To request removal of such data, please contact us directly by emailing: [email protected]. Please include the email address associated with your account and a statement that you reside in California. Please be aware that even after we remove (no longer publicly displayed on the Site), the data may not be completely removed from our systems.
If you have any questions about the Terms and Conditions, please check out our Terms and Conditions page.
Or you can contact us directly by emailing us, [email protected].
Last Updated: December 18, 2019